AI Customer Service Bot — Automate Support
Deploy AI that handles 50-80% of support tickets automatically. Instant responses, happy customers, lower costs.
The Problem
Support teams are overwhelmed. Response times lag, customers wait, and repetitive tickets burn out agents. Hiring more staff is expensive and doesn't scale.
The Solution
AI handles the routine: FAQs, order status, password resets. Your team focuses on complex issues that need human judgment. Customers get instant help.
Key capabilities
What makes this solution powerful
Ticket Automation
AI handles common tickets automatically. Reset passwords, check order status, process returns.
FAQ Resolution
Answer frequently asked questions instantly. Trained on your help docs and knowledge base.
Smart Escalation
When AI can't resolve, it escalates to humans with full context. No repetition for customers.
Instant Response
Sub-second response times. No more waiting for agents. Customers get help immediately.
Satisfaction Tracking
Post-conversation CSAT surveys. Track satisfaction and identify areas for improvement.
Omnichannel
Same AI across website, WhatsApp, email, and social. Unified customer experience.
Frequently asked questions
Typically 50-80% depending on your use case. FAQ-heavy businesses see higher automation rates. Complex technical support may be lower but still significant.
Ready to automate your business?
Join 500+ companies that trust BotClaw for their automation needs. Start your free trial today — no credit card required.